Why Sunrise? Our Skills and Value
After all, there is not one without the other.
We help owners find quality tenants and manage their properties in the best possible way, and we help tenants to find clean, tidy, and warm homes.
Sunrise has grown as a leading property management service in Auckland. Our value is to respect you and your TRUST; Timely Manner, Reliable, Understanding, Systematic, and Transparent.
Timeliness
We understand the efficiency and effective use of time. Prompt action with repairs and maintenance and investigating tenant concerns can reduce the long-term costs of this. Emergency repairs, particularly those related to security health and safety, are attended to as soon as possible. Other work is done at the first available opportunity. Rent is checked on a daily basis so we can ensure that should a problem occur, we can address it promptly.
Reliable
We act on for the right decisions and behalf of the owner is something we pride ourselves in. Enjoy your investment and let us take care of the day to day management of your property, and at times the more major things can take place. Obviously, you will be kept informed of the state of the property and required maintenance, not only by our regular inspections but also personally if necessary. We have been involved in this business for more than 20 years, and a considerable amount of our new business comes from personal referrals that is something we are proud of.
Understanding
While we utilize the most important and modern technology, we still are smart enough to understand the importance of personal contact. This is the best way to discuss any problems or concerns that may arise. This is also important regard to tenants as it shows our regard of them and can assist in developing a good long-term tenancy and in solving problems while they are still minor.
Systemic
From the day you start as a landlord with us managing your property, every stage is monitored. We use one of the most advanced property management systems available that includes full ledgers for rent, water, maintenance, property inspections, and all other areas that are necessary. We use all that are required. We are always looking for new ways and systems to make you and your tenants experience better.
Transparency
We are an open company and provide accurate and transparent transactions. Receipts etc, are reconciled every working day and you can have the Online access to your property’s transactions as you like 24 hours a day, 7 days a week. We believe in people that the majority of problems or issues can be resolved by talking about them and we are always open to that.